RSL Lifecare – Streamlining regional aged care staffing
RSL LifeCare is a respected aged care provider operating multiple facilities across Regional and Metro New South Wales. Their services rely heavily on experienced nursing staff to maintain quality care and smooth operations in locations such as Condobolin, Narrandera, Hawks Nest, Nowra, and Yass.
Challenge
RSL LifeCare faced significant staffing challenges across their regional facilities. High reliance on temporary agency staff led to increased costs, inconsistent coverage, and operational strain. They needed a solution to secure experienced permanent staff, reduce agency dependency, and stabilize their rosters.
Solution
Limelight People partnered with RSL LifeCare during a focused hiring blitz to fill critical AIN and RN roles in regional locations. Over a four-month period, we:
- Identified and recruited experienced local and regional candidates.
- Filled 27 permanent positions across multiple sites.
- Strategically matched staff to locations with the highest reliance on temporary
- agency support.
Results
- Successfully filled ad hoc RN and AIN shifts that other agencies could not cover.
- Provided consistent staffing, improving reliability for residents and permanent staff alike.
- Developed a trusted relationship with the facility, leading to ongoing repeat bookings and confidence in shift coverage.
- Enhanced the quality of care and stability at the site through predictable, reliable staffing.
Key Takeaways
- Time spent with tailored candidate generation and a dedicated local talent pool can overcome accessibility challenges.
- Building trust with clients ensures repeat engagement and consistent staffing.
- Reliable ad hoc support benefits both residents and permanent staff, improving overall operational efficiency.