Kurrajong nursing home – Tailored ad hoc support

Challenge

The facility needed reliable ad hoc shift support for RNs and AINs. Its location limited access for staff sourced by other agencies, resulting in unfilled shifts and operational strain. Kurrajong required a solution that guaranteed staff could reach the site consistently and provide dependable care.

Solution

Limelight People developed a bespoke staffing strategy tailored specifically for Kurrajong Nursing Home:

• Created a dedicated talent pool of local staff who could reliably travel to the facility by car.
• Prioritised hiring staff committed to supporting Kurrajong, ensuring alignment with the facility’s needs.
• Focused on building trust with the site, ensuring shifts could be filled on demand with qualified staff.

Results

• Successfully filled ad hoc RN and AIN shifts that other agencies could not cover.
• Provided consistent staffing, improving reliability for residents and permanent staff alike.
• Developed a trusted relationship with the facility, leading to ongoing repeat bookings and confidence in shift coverage.
• Enhanced the quality of care and stability at the site through predictable, reliable staffing.

Key Takeaways

1. Time spent with tailored candidate generation and a dedicated local talent pool can overcome accessibility challenges.
2. Building trust with clients ensures repeat engagement and consistent staffing.
3. Reliable ad hoc support benefits both residents and permanent staff, improving overall operational efficiency.

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