- Join An Exciting IT Services Provider
- Exciting career progression opportunities
- Great Team & collaborative culture
Our client, a growing and exciting, strategic IT Services Provider are looking to bolster their innovative technical accounts team with a technically minded Service Delivery Manager / Technical Account Manager.
This is a great opportunity, looking for a talented tech focused person, who is looking to work closely with clients, and help steer them to achieve their objectives. Your deep technical knowledge will help them deliver on their IT infrastructure and services objectives via strategic implementation.
Our client operates as a trusted and valuable partner to their customers. They strive to provide a personalised service, focused on building strong relationships and deliver reliable and trustworthy support for their clients needs.
To secure this exciting role you’ll need to be innovative, customer focused, motivated, show exceptional capability and be highly organised. You’ll possess the ability to be one step ahead, have attention to detail, be flexible, and be able to multi-task with a keen desire for continued learning.
Key skills and experience
- Ideally 3+ Years experience in an SDM or Tech Account Management position within an IT company or MSP
- Have a strong background in a technical position, such as service desk support or a similar IT role
- Ability to manage day to day operational outcomes through optimal workflow management
- Expertise in Microsoft 365, Azure, Sharepoint, Teams or cyber security is highly regarded
- Exposure to the management of resources, service improvement, service quality and customer satisfaction.
- Excellent communication and interpersonal skills
- Strong organisational skills with a high attention to detail, ability to multitask and prioritise
- Highly motivated, enthusiastic, confident, with a “can-do” attitude who doesn’t need to be micro-managed
This role is keen to start someone ASAP and is offing a very attractive salary.
To find out more please e-mail your CV to [email protected]
